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Irregular Hours Setup

By Sebastian On January 20, 2012 · Leave a Comment

This is used when you want to temporarily change the Doctor’s hours, normally due to bank holidays or say an expected increase in new patients due to heavy marketing. Before you make your change! It’s best to move all the patients from any times that will no longer exist after you make your changes – […]

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Paypal Worldwide

By Sebastian On October 27, 2011 · Leave a Comment

There are numerous ways of paying with Paypal which are different in every country. Rather than list all of these methods here we have provided a link to Paypal’s own website which can quickly show the payment methods available to you by selecting your country from the drop down list. Paypal Worldwide

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Patient Hook

By Sebastian On October 21, 2011 · Leave a Comment

About the Patient Hook The Patient Hook is used to store the “Incentive / Reason / Driving Force” behind the patient seeking care at your practice and in-turn communicate this to all staff. When opening a patient file’s be it their clinical documents or adjustment screen then their Patient Hook will show. This is extremely […]

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Creating a Stock Report

By Sebastian On October 19, 2011 · Leave a Comment

About Stock Report The stock report is different to the stock take report. It gives you the monetary value of the goods you have in stock as well as their quantities.   How to create a stock report We need to create a static record in time of our stock levels from which to generate […]

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Performance Spotlight

By Sebastian On October 12, 2011 · Leave a Comment

About the Performance Spotlight The Performance Spotlight panel is designed to focus all staff on the same overall practice goals by showing the practice’s performance on everyone’s homepage.   Selection Criteria Money Owed – Any patient (Active or Inactive), that owes money in their account. Unactioned Leads – Active patients who have never had an […]

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Spinalogic 2.0

By Sebastian On July 28, 2011 · Leave a Comment

Before we get to the good bits please be aware of the following as it may have a bearing on you being able to run Spinalogic 2.0 in your practice. Microsoft Windows 2000 is no longer supported. If any of the computers in your practice operate on Windows 2000 then Spinalogic 2.0 will not be […]

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Image Capture – Unable to “Flip” Digital X-ray images (DICOM)

By Sebastian On July 25, 2011 · Leave a Comment

It’s not possible to flip digital x-ray images until after they’ve been imported into Spinalogic. This is because the digital x-ray format, DICOM, is a static image type that can not be changed once it’s been created. When you import a DICOM image into Spinalogic it makes a copy of it in PNG format, which […]

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Conversion – Double your success in practice with this one simple technique!

By Sebastian On July 20, 2011 · 1 Comment

Learn how to set up your conversion checkpoints and how to read the conversion report. This is arguably the most powerful tool ever for practice growth. Prospective vs Retrospective: The report matches pairs of checkpoints. There are two ways of looking at this information – prospectively and retrospectively. The Prospective report tells you about how […]

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Patient Tags

By Sebastian On July 20, 2011 · Leave a Comment

Tags allow you to tag patients for whatever purpose your imagination desires. This short video shows how they are used and how to set them up.

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Mail Merge

By Sebastian On July 20, 2011 · Leave a Comment

Mail merge is a powerful tool once you have it set up. These videos show you how to do it. The hour or so you spend playing with this will translate to hours saved every week and much better documentation quality in your practice. Mail Merge 1 – Overview This give you the general concepts […]

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Finger Scanners – Getting the most from them

By Sebastian On July 20, 2011 · Leave a Comment

This video describes how to get the most from your finger scanners. If you use them right you can expect up to 90-95% of patients can use them and they will work well.

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Payments – Refund, Transfer, Write-Off

By Sebastian On July 20, 2011 · 2 Comments

How to do refunds, transfers between family members and write-off account balances.

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Payment – Uncommon Scenarios

By Sebastian On July 20, 2011 · Leave a Comment

Some uncommon payment scenarios.  

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Table Log In

By Sebastian On July 20, 2011 · Leave a Comment

The table log-in screen is very simple but it is also critical to the smooth flow of patients in your office. There are only a few controls, but you really need to know how to use them all. How to use Special scenarios Settings. Enjoy!

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Experts

By Sebastian On July 20, 2011 · Leave a Comment

This is an advanced training for implementing experts in your practice. I recommend Experts as the first advanced feature you use in your office once you have mastered the basics as this tool allows you to: 1. have a place for all other tools you learn to use 2. maximise efficiency in your office 3. […]

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Not printing

By Sebastian On July 18, 2011 · Leave a Comment

Make sure the printer is correctly setup under Windows. Microsoft has a page for helping with printer problems here. Secondly, make sure the correct printer is selected in the Spinalogic settings. Please see the Printer Setup page for more help on checking which printer is selected.

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Printer Setup

By Sebastian On July 18, 2011 · Leave a Comment

Settings Go to the system settings (Settings > System Settings) Under the “Local Settings” tab select the correct printer for each type of printing.   Notes Your printer must be installed and showing in the Printer section of Windows for it to be selectable in Spinalogic.  

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Non-patient related Expert is not showing on the Homepage

By Sebastian On July 18, 2011 · Leave a Comment

Under the Expert settings making sure it does not have the “Patient” check box ticked.

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Importing Images is slow

By Sebastian On July 18, 2011 · Leave a Comment

This is most likely caused by too many images waiting to be imported, i.e. 500 plus. Any images that are in the import folder that don’t need to be imported should be deleted or relocated somewhere else. Images that you import should be imported with the option “Delete file after import” so that they are […]

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  • Importing DICOM Images
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