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Initial patient setup after GoLive

By Richard On November 17, 2018 · Leave a Comment

Once you have completed your final data import and are ready to GoLive, there is actually one more step 😉 Each active patient may need you to tweak their settings. Here are the main considerations. At first, you may have a lot of active patients and they don’t all need to be done at once. […]

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Locum

By Janno On July 2, 2018 · Leave a Comment

Adding a locum is as easy as you would add a new practitioner on Spinalogic. Adding a Locum: Go to Settings..Security..Users:   Add the new locum – click the green ‘+’ under the list of users. Be sure to complete the fields fully. Make sure you enter their family name and given names as these […]

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Patient Safety Net

By Richard On May 15, 2014 · Leave a Comment

The Patient Safety Net makes sure every patient gets cared for without pressuring them but without forgetting either. It’s extremely customizable, very easy to use, and makes it un-precedentedly fast to handle patients who have gone off-schedule. Never fail to follow up a Missed Appointment or Recall again. Patient Safety Net 1 – Overview Patient Safety […]

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Stock Control – Video Tutorial

By Richard On September 12, 2012 · 2 Comments

Stock control is an important part of running a well-managed practice that is all too-often left to crisis-management. With the easy-to-use automation tools in Spinalogic, you’ll have total control, never run out, never have too much and always know exactly what you’ve got and what’s missing. This video series shows you how to set up […]

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PIN Login

By Richard On September 12, 2012 · Leave a Comment

About PIN Login The PIN Login allows patients to register their arrival in the clinic using a numeric number. Each patient has a unique 8 digit log in but only 4 digits needs to remembered by the patient. This is because the first 4 digits are the patient’s day and month of their birth date. […]

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Swipe Card: How to create, print and laminate

By Richard On August 26, 2012 · Leave a Comment

If you plan to use Arrivals (highly recommended) you may want to use patient cards with barcodes. Spinalogic makes it very easy to make your own cards. You just print the card out on normal paper, cut it out and laminate it in a credit-card sized pouch. Total cost? About $0.05 each! We recommend you […]

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RSS Feeds

By Richard On August 9, 2012 · Leave a Comment

Here you can get Ignition Training at home or keep up to date with the Support Portal using RSS. Ignition Training If you want to access the Ignition Training (the one under the Lightening Bolt icon on your homepage) from home, the use this feed. Ignition Training Feed Support Portal To be notified every time […]

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The Difference between RECEIPT and STATEMENT

By Richard On May 27, 2012 · Leave a Comment

And how to be super efficient with billing… Receipts When a patient has a regular visit, some of them like to get a receipt that they can take to their health fund. To do this, when you bill them, just select ‘Print and Close’ instead of ‘Save and Close’ on the Payment/Sale form. This will […]

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Admin Dictionaries

By Richard On January 25, 2012 · Leave a Comment

  Since this video has been recorded we have changed the way you use and edit email and SMS messages. You can find out how to edit and create message templates for email and SMS here.

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Admin Efficiency

By Richard On January 24, 2012 · 1 Comment

  Links Mail MergeBatching StatementsMedicare Form PrintingZero-TouchPIN LoginFinger Scanning

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Printing Medicare Forms

By Richard On January 24, 2012 · Leave a Comment

Spinalogic has fully integrated handling of Australian Medicare form printing for x-ray payment claims. Setup To use it you will need: Medicare DB4 forms Dotmatrix Printer Magnetic card reader (optional – any USB reader will be fine) Click on the above items to set up each. Using the magnetic card reader will eliminate errors on […]

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Keep Patients On Time

By Richard On January 20, 2012 · Leave a Comment

Tools and strategies for keeping patients on time!

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Perfect your Appointments

By Richard On January 20, 2012 · Leave a Comment

Getting your Appointment Type Settings just right for your practice is a key part of making Silky Smooth Patient Flow. Here are the details on every Appointment Type Setting and why you would use each one. Note: You can also delete appointment templates that are not being used. If the template is in use you […]

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Silky smooth patient flow

By Richard On January 20, 2012 · Leave a Comment

Smooth patient flow is essential to a friction-less patient experience. There are a number of key points to achieving this and this video goes through them all.

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Fancy Hours

By Richard On January 20, 2012 · Leave a Comment

Here’s how to set up your appointment book to get total control of all events – group reports, new patients, after-hours bookings … and more.

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Don’t Stop Your Patients

By Richard On January 20, 2012 · 3 Comments

Almost all of the reasons for a patient stopping at the front desk on their way in and on their way out can be eliminated. This training will show you how to do this.

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Family Login

By Richard On January 19, 2012 · Leave a Comment

Family Login is an alternative patient flow system you may prefer. It changes the way that patients register at Arrivals and how the doctor loads the patients onto the tables. With Family Login enabled, when any active family member registers at Arrivals, all the active family members show with the one that have an appointment […]

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Become an Expert

By Richard On January 11, 2012 · Leave a Comment

Spinalogic Practice Experts are an amazing tool to automate your in-office processes and to make sure that every step you want your team to complete is completed every single time. I recommend Experts as the first advanced feature you use in your office once you have mastered the basics as this tool allows you to:1. […]

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Set up your digital x-rays right

By Richard On January 11, 2012 · 1 Comment

Additional Resources More information on the Spinalogic DICOM Receiver. How to set up your DICOM image mapping for easy x-ray import.

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Creating a Stock Report

By Sebastian On October 19, 2011 · Leave a Comment

About Stock Report The stock report is different to the stock take report. It gives you the monetary value of the goods you have in stock as well as their quantities.   How to create a stock report We need to create a static record in time of our stock levels from which to generate […]

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It’s Time For GoLive

By Richard On October 15, 2011 · Leave a Comment

So. You have completed the training and are all ready to go live. Cool. It is wise to change little in your office at this point. Just settle into doing what you did before but now using Spinalogic. After a few days or a week you can start using more of the advanced tools and get the real […]

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Re-Import Before GoLive

By Richard On October 15, 2011 · Leave a Comment

Just before you GoLive for the first time, you need to do a final data import. This will remove any play data you have entered and refresh account balances and appointments from your previous system. **IMPORTANT** While this should be obvious: If you have upgraded Spinalogic all your patient data is already up to date. […]

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Final Checks before Going Live

By Richard On October 15, 2011 · Leave a Comment

By now you should have completed your Essential Settings and you and your team have done the Ignition Training. It’s almost time to GoLive. GoLive is when you start using Spinalogic in your office for real. If you are upgrading, you may already be live so this will be a GoLive with your shiny new […]

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Patient Flow – Doctor

By Richard On September 21, 2011 · Leave a Comment

Overview (Clinical, Complete, UnLimited) Arrive a Patient (Clinical, Complete, UnLimited) Control Patient Flow (Clinical, Complete, UnLimited) Using Table Login (Clinical, Complete, UnLimited)

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Patient Flow – Tech CA

By Richard On September 21, 2011 · Leave a Comment

Overview (Clinical, Complete, UnLimited) Arrive a Patient (Clinical, Complete, UnLimited) Control Patient Flow (Clinical, Complete, UnLimited)

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Setting Up Spinalogic – Tech CA

By Richard On September 21, 2011 · Leave a Comment

Dictionaries (All Editions) Printers (All Editions)

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Setting Up Spinalogic – CA

By Richard On September 21, 2011 · Leave a Comment

Dictionaries (All Editions) Printers (All Editions)

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End of Shift – Doctor / Tech CA

By Richard On September 15, 2011 · Leave a Comment

End of shift Reports (All Editions) Sub-goal Reports (All Editions)

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End of Shift – CA

By Richard On September 15, 2011 · Leave a Comment

End of shift Reports (All Editions) Sub-goal Reports (All Editions) Reminder Calls (All Editions)

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Reviewing Cases

By Richard On September 15, 2011 · Leave a Comment

[i4w_onlyfor tagid=’188,176,192′] Items to Review (Clinical, Complete, UnLimited) Review a Case (Clinical, Complete, UnLimited) [/i4w_onlyfor] [i4w_onlyfor tagid=’180,184′] There is no Admin Clinical training for Express or Drawing Editions [/i4w_onlyfor]

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  • Importing DICOM Images
    Once you have completed your final data import and are ready to […]

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