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Swipe Card: How to create, print and laminate

By Richard On August 26, 2012 · Leave a Comment

If you plan to use Arrivals (highly recommended) you may want to use patient cards with barcodes. Spinalogic makes it very easy to make your own cards. You just print the card out on normal paper, cut it out and laminate it in a credit-card sized pouch. Total cost? About $0.05 each! We recommend you […]

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Setting up and using Zero-Touch

By Richard On August 23, 2011 · 1 Comment

A series of video tutorials to set up and use the cool and easy zero-touch payment system.

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Conversion – Double your success in practice with this one simple technique!

By Sebastian On July 20, 2011 · 1 Comment

Learn how to set up your conversion checkpoints and how to read the conversion report. This is arguably the most powerful tool ever for practice growth. Prospective vs Retrospective: The report matches pairs of checkpoints. There are two ways of looking at this information – prospectively and retrospectively. The Prospective report tells you about how […]

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Patient Tags

By Sebastian On July 20, 2011 · Leave a Comment

Tags allow you to tag patients for whatever purpose your imagination desires. This short video shows how they are used and how to set them up.

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Mail Merge

By Sebastian On July 20, 2011 · Leave a Comment

Mail merge is a powerful tool once you have it set up. These videos show you how to do it. The hour or so you spend playing with this will translate to hours saved every week and much better documentation quality in your practice. Mail Merge 1 – Overview This give you the general concepts […]

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Finger Scanners – Getting the most from them

By Sebastian On July 20, 2011 · Leave a Comment

This video describes how to get the most from your finger scanners. If you use them right you can expect up to 90-95% of patients can use them and they will work well.

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Payments – Refund, Transfer, Write-Off

By Sebastian On July 20, 2011 · 2 Comments

How to do refunds, transfers between family members and write-off account balances.

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Payment – Uncommon Scenarios

By Sebastian On July 20, 2011 · Leave a Comment

Some uncommon payment scenarios.  

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Table Log In

By Sebastian On July 20, 2011 · Leave a Comment

The table log-in screen is very simple but it is also critical to the smooth flow of patients in your office. There are only a few controls, but you really need to know how to use them all. How to use Special scenarios Settings. Enjoy!

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Experts

By Sebastian On July 20, 2011 · Leave a Comment

This is an advanced training for implementing experts in your practice. I recommend Experts as the first advanced feature you use in your office once you have mastered the basics as this tool allows you to: 1. have a place for all other tools you learn to use 2. maximise efficiency in your office 3. […]

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