To download and install the Spinalogic data importer, click here.
Normally the Spinalogic Data Importer will just find your old data for you and connect. If it has been successful, you’ll see the green tick button enabled like this: Just click the green tick and you’re done. Troubleshooting Cannot connect to … If you are trying to connect from a different machine, you may get […]
The Data Importer is very easy to use and you should have no trouble. If you don’t seem to be able to find your database, or the data imported seems garbled or just don’t read, go to the Spinalogic Forum and post up details of your situation. If you have an old system you want […]
Here you do the actual import of patient data. You can do this as many times as you like before you go live. Typically you’ll do it when you first install Spinalogic, then again just before you go live to make sure you have the most up-to-date patient list and account balances etc. If you are […]
Problem: You click the install button and see a bunch of text instead of installing. Solution: Clear your online app cache. Go to Start menu, select run, enter “rundll32 %windir%\system32\dfshim.dll CleanOnlineAppCache” (without quotes). Press enter. Restart your PC.
Before importing to Spinalogic, it’s wise to clean obvious errors from your old system data. Use the Error Checking tab for this. This may take a few sessions to complete. Just save your changes, close the importer and when you re-open, you can pick up from where you left off. Once you have set your […]
To import data from your old system to Spinalogic, the Data Importer needs to know the location of both your old system database and your Spinalogic database. Making it easy! The easiest scenario is to install the importer is on a PC which has the old database on it and also has Spinalogic installed (the […]
Note: you need to have use your PIN to use these tools. Most of these you will not need. You should click the Before Go Live .. All button before going live though to remove data you entered when learning how to use Spinlalogic. Before Go Live When playing with spinalogic, you will create adjustment records, […]
Typically, you will only need to do the steps on this page just the once. It should only take about 5 minutes unless you have a lot of products and services. PIN These operations are all protected by PIN. You will be asked to enter a 4-character PIN the first time you use them. You will […]
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