Occasionally the Zero Touch service may stop running and no transactions are processed. Here’s how to fix it. Determine which PC has the Zero-Touch Service running This is usually your server but you may have installed it elsewhere. There is no way to tell until the next step so make your best guess – probably […]
Make sure the printer is correctly setup under Windows. Microsoft has a page for helping with printer problems here. Secondly, make sure the correct printer is selected in the Spinalogic settings. Please see the Printer Setup page for more help on checking which printer is selected.
Under the Expert settings making sure it does not have the “Patient” check box ticked.
This is most likely caused by too many images waiting to be imported, i.e. 500 plus. Any images that are in the import folder that don’t need to be imported should be deleted or relocated somewhere else. Images that you import should be imported with the option “Delete file after import” so that they are […]
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