Author: Admin

In today’s world of ever-increasing standards it is reaching the point where it is no longer practical to use paper records to fulfil your compliance obligations. Your paperwork needs to meet and exceed the requirements of your registration board and your patient’s insurers. You also need those records to be rock-solid in a court of law where the weight of expert opinion comes from medical specialists, not chiropractors.

Spinalogic has been serving the Health Care community since 2001. In that time, we have brought more innovative ‘Firsts’ to practices than anyone else.

• First to automate patient triage with fingerprint recognition
• First to natively handle DICOM images
• First to do digital Chiropractic line analysis on x-ray
• First to automatically calculate leg-length inequality
• First to enable automatic payment for services without stopping at the front desk
• First to have inbuilt debt collection Continue reading “Spinalogic makes more firsts”

Mail merge is a fantastic tool in Microsoft Word (and other word processors) that allows you to take a list of patients and create personalized versions of a document template.

Marketing research has shown over and over that when you write to someone by name, they are much more likely to read what you write. Like, “Dear ~first name~”. In clinical practice the reality is that we are marketing good health to our patients and we really want them to read what we give to them.

Your total practice volume is determined by just two things: how many leads you get and your conversion of those leads. Leads are a result of your marketing – internal and external – but today, I want to talk about conversion.  In many ways conversion is more powerful and certainly more important to get right first.

Once a patient has had subluxation for more than a few weeks, they always get weakening of the spine, and often shortening of ligaments leading to permanent deformity if nothing is done. Left long enough, this even leads to remodelling of the vertebrae and so irreversible bony deformity.

It is a terrible progressive loss of function and vitality that can be so easily avoided with quality chiropractic care.

While spinal adjustments are an essential part of the correction of a misaligned spine, if the postural muscles are weak and the ligaments shortened, no number of adjustments will make them right again. That takes effort on the part of the patient to do specific strengthening and corrective exercises known as ‘Rehab’.

Your CA’s time is one of your most precious commodities so you want their time spent doing the things that really count. One place where many practices waste their CA’s precious time is when the patient is leaving the practice after they have seen the doctor doing things like printing out receipts for patients at every visit. I’ve even been to one busy practice where they had a CA who sat at a desk in a back room writing out receipts all day!

The traditional departure experience goes like this: The patient has an adjustment. They go to the front desk. The CA makes their next appointment. The CA bills them for their adjustment, takes payment, then prints (or writes) a receipt which they give to the patient. This is quite a time-consuming process for both the CA and the patient and in a busy practice leads to there being a line-up of patients waiting to depart. At the very least, it means your CA is focused on administration and not on the higher needs of the patient.

With a little planning, you can eliminate this entire process which makes the patient experience smooth and effortless while saving precious CA time. Let’s break this down and see how you can eliminate each step in this boring process. Continue reading “Don’t Waste Your CA’s Time”